Your application software start-up had the vision to invest in
Mobile from the get-go. Even with the iPad still on the horizon you could see
the change in direction
personal computing was about to take. And when the opportunity came, you
were ready. But while your engineers know that small is beautiful, you're
still seeking a wordsmith who can ensure the user gets the right message
the first time around.
I've got the industry experience
to know what works, and the foresight to understand that today's users
don't want yesterday's support docs.
While the PC as we know it is being quietly
relegated to number crunching and record keeping duties, workers at all levels
continue to clamor for those magical communication devices their friends
have been using, or have just ordered. And
guess what? They'll be more productive when they get them.
Like you, I have seen the future and welcome
it. I've devoted the time and energy required to make the most of fewer
words. As Brian Fling would say, my job is to help users understand
what's going on without making their heads hurt in the process.
While the PC remains essential for working
with data, it can't match Mobile when users want to communicate with
other humans; acquire information from an infinite number of sources; or
enjoy media at maximum levels of quality. Moreover, users want to do
these things on their terms and their
turf, whenever they please.
Since microcomputers were a novelty I've
been working with start-ups who knew they were anything but. The same
goes double for mobile devices today. If anything, they're the best
productivity-enhancers ever because they don't anchor the user to a
desk.
But with every victory comes a price. In
the case of Mobile it isn't processing power, it's the smaller footprint
available for your application to reside. You need a use docs writer who
can think big while thinking small.
And though you're well funded, headcount
is crucial. You need someone who can cover all the bases in end-user and
perhaps investor communications; who will happily proofread the writings
of other staffers; and who has colleagues who can work in tandem
on the engineer-facing docs. If you've set up operations in the Bay Area
from another part of the world, it's an added bonus that this writer is
also a certified ESL instructor and understands the challenges of Valley
culture.
You need a docs writer
who is as versatile as your applications.
The secret to your applications' success is
simplicity. You know there's nothing more complicated than making
something look easy. As someone once said of Mozart, he's too easy for
beginners and too demanding for virtuosos. Doing more with less is a
long-forgotten virtue among too many developers. But for you, it's the
starting point. It's the challenge. The juice.
My mission statement is to be your
counterpart in American English. Whether I'm helping to find just the
right wording for your UI, or providing the nuggets of information your
users need at the exact point they need it, I can help you complete the circle.
Contract or W2, part time or
ridiculous hours, your place or mine, my versatility comes from the
same place as yours. Both of us have seen the future, and it's more
exciting than anyone thought possible.